Shipping

Our bags are of the highest quality for security and safe transport. It takes a lot to protect that iMac or that PC tower. We're committed to getting you, the customer the lowest price we can, so we want you to know we're not profiting from the shipping cost.

Depending on availability, orders processed by 12:00 PM CST, Monday through Thursday, will be shipped out same day! Product ships primarily from Georgia (US zip code 30531).

Shipping Methods

Not all shipping methods are available to all countries. Some restrictions may apply.

  • FedEx Ground
  • FedEx 2-Day
  • FedEx Standard Overnight
  • FedEx Priority Overnight
  • FedEx International Economy
  • FedEx International Priority
  • USPS Priority
  • USPS International Priority


International Shipping Information

Duties and Taxes

Before you place an order, please take into consideration the fact that all duties and taxes are your sole responsibility and need to be handled at the time of delivery. The amount will vary by country and iLugger.com does not have access to these amounts.

 

Purchasing Requirements

 

It's a standard company procedure to manually screen all international orders we receive due to the high volume of credit card fraud, which amounts to as high as 25% of all international orders. Furthermore, international orders which exceed $300.00 may require funds to be processed by wire transfer or Western Union.

Credit card processing agencies utilize address verification systems to ensure safe non fraudulent use of credit card payments. However, such address verification systems for international cards are not common. Consequently, we highly recommend that you use your American Express card when completing a transaction. AE provides us with the ability to verify International credit cards. If you decide to use a different credit card, please be advised that the shipment process may be delayed due to the manual verification process.

If using a card other than American Express, a recent copy of a current credit card statement should be faxed to 314-856-4098, or emailed to intl@ilugger.com. This will allow us to contact the issuing bank to verify the billing address associated with the credit card. If you prefer not to send this information, please place your order by wire transfer or Western Union.

Additional security information, which may include scans of your credit card and/or identification, might be required for some International orders. If this happens to be your order, we will email you information on how to securely assist us in the verification process.

Our products come with a 90-Day warranty which does not include accidental damage and / or normal wear and tear as determined by iLugger.com. Shipping costs are not refundable. All shipments will require a signature at delivery. There is a 15% restocking fee for all returned merchandise in less than perfect condition.